Delivery Return Exchange Policy

 

  • Free Shipping on Orders Above Rs2500 in Pakistan.
  • International Shipping charges apply as per Weight.
  • or Pakistan orders, the currency is automatically used as (PKR).
  • For International orders, Please Whatsapp us your order and we will calculate the shipping and order amount with payment methods.
  • For Pakistan we use M&P, Leopards Courier and Pakistan Post.
  • For International Orders we only use Fedex/DHL.
  • Delivery in Pakistan is usually completed within 2-3 working days and most of the time it is done next working day.
  • International Deliveries are completed within 5 to 10 working days.

Return Exchange Policy
  • Every order that we deliver, we make sure to check and pack the item properly before dispatch.
  • However, In case if the item is different than what was ordered or it is damaged, we offer Full Refund and Exchange for such items.
  • Return Procedure for such items – We get the product collected from your doorstep for exchange or refund.
  • Change of Mind – In case you order something you don’t like or you change your mind after receiving the item, We will exchange it within 3 days of receiving the order. For such items it is customer’s responsibility to get them delivered to Pakistan Handicrafts.
  • Refunds and Exchanges are only available within 3 Days of receiving the order. 
  • For international orders – Full refund is issued in case of damaged products.
  • For returns, customer will be responsible for return charges of goods – Refund is issues once all the items are received.

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